CHANGE MANAGEMENT
We understand what employees need to adopt change successfully. We quickly identify what support is required including: what messages individuals need to hear, when and from whom, when the optimal time to teach someone a new skill is, how to coach people to demonstrate new behaviours, and what makes the change “stick” in someone’s work.
We create a customized plan to ensure impacted employees receive the awareness, leadership, coaching, and training they need in order to change successfully. Driving successful individual transitions is the central focus of what we do.
We work alongside Project Managers, Trainers, Executives, Leadership, Human Resources, Marketing, Public Relations; Information Technology etc. to deliver successfully managed change.
TRAINING
Our trainers are communication experts with decades of training experience. They come in as an ‘on-demand’ resource; understand the deliverables, create materials, co-ordinate the training sessions, set up the delivery materials for the content, travel to your business offices and deliver the training. They track the success of the training session and build a report that allows leadership to access adoption metrics on their investment in training.
We believe in “training the trainer”, we train your staff to continue to deliver successful training even after our trainers have completed their job.
Awareness
We help bring awareness to change through effective communication with those impacted
Desire
The desire to participate and support the change can occur when the change is communicated effectively
Knowledge
We provide the required knowledge to ensure the changes are seamlessly and successfully executed
Ability
The ability to perform the required skills and behaviours is the result of proper training we provide you
Reinforcement
In order to ensure the change “sticks,” our expert trainers implement methods for reinforcement